Surasuda Bunnag is a dedicated and accomplished professional with a rich background in customer service, event management, and administrative coordination. With an innate ability to thrive in dynamic environments, Surasuda has become a cornerstone in ensuring seamless operations and exceptional experiences within the logistics and freight forwarding industry.
Currently serving as a Customer Service Manager at AIN Group Pte Ltd, Surasuda has consistently displayed her exceptional organizational skills and attention to detail. Her role entails overseeing a multitude of responsibilities, including event planning and execution for three international logistics networks, namely XLProjects (XLP), AerOceaNetwork (AON), and All-in-One Logistics Network (AiO). Under her adept management, these events have not only been flawlessly organized but also marked by the integration of innovative systems such as new websites and CRM implementations.
With an impressive tenure as a Membership Coordinator and Events Assistant at AIN Group Pte Ltd, Surasuda honed her skills in processing new member applications, managing renewals, and updating members’ news on the company’s website. Her role also encompassed the creation of engaging weekly newsletters, website upkeep, and providing vital support during AGMs. In her earlier role as an Assistant to the Commercial Finance Manager and Executive Administrator at Regus Business Centre Ltd., Surasuda showcased her financial acumen by overseeing cost-saving projects, vendor negotiations, legal documentation, and various administrative functions.
Surasuda’s role extends beyond event coordination. She plays a pivotal role in maintaining strong partnerships with international suppliers, ensuring sponsors’ logos are prominently featured on event materials and backdrops. Her meticulous attention to detail ensures that customized marketing items, such as lanyards, notebooks, pens, and napkins, bear the logos of sponsors or the company itself. Additionally, she expertly manages the assembly of goodie bags for every delegate attending Annual General Meetings (AGMs), a task that involves sourcing, ordering, and coordinating a range of items to provide a memorable experience.
Surasuda’s academic achievements are equally remarkable, including a B.A. in Social Sciences: International Relations from Mahidol University International College. Her dedication to excellence has been recognized through awards such as the High School Director’s Honor from the American Embassy School in New Delhi, India, and the First Class Academic Honor from Mahidol University International College.
Apart from her professional accomplishments, Surasuda is fluent in both Thai and English, making her an effective communicator and collaborator across diverse settings.
Surasuda Bunnag’s commitment to excellence, demonstrated leadership, and exceptional organizational skills have made her an invaluable asset within the logistics and freight forwarding industry. Her continuous drive for innovation and dedication to providing outstanding customer service mark her as a trailblazer in her field.
